At the heart of The Pivotal Way are our people. 

We as an organisation value our staff and as such committed to paying everyone in our organisation the ‘real living wage.’ All staff undergo bespoke training and we encourage career progression within our organisation. 
 
Ours is a people business, we are personal and committed in our approach to service. We look to build relationships, through real understanding of our customers’ needs. This is our DNA, providing for an extraordinary customer experience, one that is effective and gets things done. 
We are confident in our abilities.  
The team work as one, drawing together seasoned expertise and detailed understanding of the utilities sector, its regulations, processes and most importantly, its significance to the wider build project of our customers. 

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